At Starship, we take your privacy seriously. This policy explains what data we collect, how we use it, and your rights as a user.
Information We Collect
We collect the following types of data to provide our service:
- Account details — name, email address, and password (hashed).
- Shipment data — origin/destination addresses, package dimensions, and weight.
- Payment data — processed securely via our payment partners; we do not store full card numbers.
- Technical data — cookies, log files, and browser info to maintain the platform.
How We Use Your Information
We use your data to:
- Create shipping labels and compare carrier rates.
- Process payments and manage your account.
- Detect and prevent fraud.
- Improve our platform features and performance.
- Comply with legal and regulatory obligations.
Your Rights & Choices
You have the right to:
- Access, update, or correct your account information at any time.
- Request deletion of your data (subject to legal retention requirements).
- Manage email notification preferences from your account settings.
- Opt out of non-essential communications.
For data requests, email support@starshipme.com.
Questions about this policy? Contact us.